NDIS Assistive Technology Assessments

Assistive Technology FAQ

• What makes Assistive Technology reasonable and necessary?

  Our team takes on the responsibility of finding reasonably priced equipment that is clinically appropriate. We will complete a comparison of 2-3 similar equipment items.

  For example, for a person whose meaningful goal is to travel to watch local sporting events by using a mobility scooter, we would consider:

  • Appropriate trunk supports/seat belts for safety across hills and footpaths
  • User operation of brakes, turning and transfers
  • Any barriers such as visual impairments or neurological conditions
  • Assessing between electric wheelchairs (typically preferred for predominantly indoor use) and mobility scooters (typically for outdoor terrain).

  We then complete the AT request form, which takes us approximately 8-10 hours after our initial appointment.

  For high-cost items, there would be more involved in terms of equipment comparisons, trial periods and reporting. Typically, something expensive with more functions than is required for the client to achieve their goals would not be approved.

  The NDIS will generally support something that helps the patient achieve their goals and live as independently as possible.

• How is the cost of an AT assessment funded?

  For NDIS clients, the assessment itself comes from a capacity-building fund. The fund pays for the hours logged by the OT, the visit itself, the trials, etc.

  However, the equipment could come from the capital funding depending on how funds are allocated by the NDIS.

  Vista Healthcare works with both self and plan-managed participants, and we’re happy to coordinate with any individual or support organisation should they need further information.

• Can Vista Healthcare be engaged for an AT assessment only?

  Yes.

  If a client just needs an assessment for AT, whether it’s a request for new equipment or the review of existing AT, we’re able to help.

  In other cases, however, our role can be more ongoing. This may include minor home modifications, manual handling training and functional rehabilitation from our OTs/Physios.

• How often should Assistive Technology be reviewed?

  As a rule of thumb, all equipment is reviewed in line with NDIS reviews. Which are typically at 12, 24 or 36-month intervals.

  If there is a change to a person’s status, such as a recent fall or change of residence, this would be another time to perform a review.

  In addition to this, the participant will also have a level of support and/or warranty from the equipment provider for any relevant maintenance, troubleshooting or repairs.

  Vista Healthcare is always able to be contacted for any questions or ad-hoc reviews.

• How does Vista Healthcare safeguard an NDIS participants financial preferences?

  In recommending equipment, we aim to ensure that costs are kept reasonable for our patients considering their financial preferences and the amount of funding in their current, or prospective NDIS plan.

  Typically, an NDIS support coordinator will research AT providers to “search around” for the best pricing. Vista Healthcare is also able to perform this task, which is often the case for self-managed participants.

  It is important to note, that the time to receive an item is an important consideration too.